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GDPR Compliance

Your data protection rights under the General Data Protection Regulation

Our Commitment to GDPR

Vitalis Arc is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles.

Data Controller

Vitalis Arc is the data controller for personal data collected through this website and in the course of providing our services. Our contact details are:

Vitalis Arc
47 Clerkenwell Road
London EC1M 5RS
Email: [email protected]

Lawful Basis for Processing

We process personal data on the following lawful bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

Right to be Informed

You have the right to be informed about the collection and use of your personal data. This privacy information provides transparency about how we collect and use your data.

Right of Access

You have the right to obtain confirmation that your data is being processed and access to your personal data. You can request a copy of the personal information we hold about you.

Right to Rectification

You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

Right to Erasure

You have the right to have your personal data erased in certain circumstances, such as where the data is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request the restriction or suppression of your personal data in certain circumstances.

Right to Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services.

Right to Object

You have the right to object to processing based on legitimate interests or the performance of a task in the public interest, direct marketing, and processing for purposes of scientific or historical research and statistics.

Rights Related to Automated Decision Making

You have rights related to automated decision making and profiling. We do not use automated decision-making processes.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two further months, in which case we will inform you within one month of receiving your request.

Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the services we provide and our legal obligations.

International Transfers

We do not transfer personal data outside the United Kingdom or European Economic Area. All data processing occurs within the UK using UK-based service providers.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Regular testing and evaluation of security measures
  • Access controls limiting who can access personal data
  • Staff training on data protection obligations

Complaints

If you have concerns about how we handle your personal data, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Policy

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

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